Improve Club and Resort Guest Satisfaction With Mobile Food Service
Top 7 Ways Mobile Refrigeration and Mobile Cooking Cart Fleets Enhance Guest Satisfaction at Clubs, Resorts, and More
In the last decade, the advancement of mobile technologies encouraged club and resort guests to expect faster, more convenient service. And as a result of the COVID-19 pandemic, many want it to come with the least amount of human interaction possible. Mobile food service equipment—like mobile cooking carts and mobile refrigeration—helps clubs and resorts elevate culinary experiences and keep pace with shifting expectations without sacrificing high quality standards and personalized service.
1. Take Room Service to a Whole New Level
Some guests want to be left alone to rest, explore, and have a private getaway to themselves. They don’t want to be bothered with ordering room service or attending meals in dining rooms, and they would rather grab a quick bite on their way out to the beach or golf course without having to think ahead.Positioning a mobile refrigeration cart on each floor at standard meal times makes it easy to offer prepackaged food and beverage options situated in just the right location for guests on the go. Making sure there are plenty of easy options will delight guests by letting them focus on having a good time rather than planning their next meal.
2. In-Room Service for Guests Who Want Something More
Other guests want to interact with staff and have personalized experiences with their preferences in mind. They want to feel like their every need has been anticipated, and they want distinct dining options that let them know their patronage is appreciated.Create the ultimate intimate dining setting by offering in-room cooking using a stylish mobile cooking cart equipped with all the tools necessary to craft an amazing meal. Guests never have to lift a finger or even step outside of their rooms for a unique and delicious meal when your chefs bring the menu to them.
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3. Offer Cooking Classes for an Unforgettable Guest Experience
Guests love being able to recreate favorite vacation or club recipes in their home kitchens, but offering on-site cooking classes can be complicated. It’s not easy to share cramped kitchen space with vacationers or to schedule kitchen duties around classes, and building a designated cooking classroom is not practical for many clubs and resorts.A mobile cooking cart fleet makes it easy to offer guests an experience of a lifetime, learning how to cook with your top chefs wherever it makes sense for the space you have to work with. Cooking classes are convenient to set up in event halls or in scenic locations like the beach. You could even offer oceanfront cooking classes right next to the pier where guests hooked the evening’s fresh dinner catch.
4. Deliver On-Location Mobile Food Service and Beverages to Guests, Wherever They Are
Mobilize food and beverage services to take advantage of every sales opportunity while providing the convenience and speed guests demand. Position mobile food service and beverage carts throughout the property to sell the refreshments guests crave, whether they are at the pool, on the beach, out for a hike in the woods, or a stroll around town.
5. Offer Grab-And-Go Mobile Food Service for Guests Who Have Places to Be
Make guests feel like you are always there, ready to meet their every need. Stocking a mobile refrigeration cart with prepackaged options for busy guests who just want a snack between activities keeps them moving.
6. Make Special Events Stand Out
According to a recent study by Oracle, group events currently make up the majority of hospitality revenue. Make your club or resort the go-to location for special events by elevating their experience with mobile food service and mobile beverage carts that let you take the party anywhere guests want to be.Rather than having set meal times or tired buffets, why not station a chef at a mobile cooking cart to create made-to-order delights throughout the event? Or make it easy for attendees to grab a quick, prepackaged meal from conveniently-located refrigerated carts.
7. Don’t Forget the Drinks!
Mobile cooking carts and mobile refrigerated carts round out the mobile food service end of things, but you can also take bar service to new levels with a mobile cocktail cart, beer on tap, or even a mobile barista cart for gourmet barista-style coffee beverages wherever the party’s at.
Delight Guests and Exceed Expectations
Mobile food service and beverage carts support a great guest experience and keep your club or resort at the top of the list for where to find unique events and services. Cook fresh made to order meals on-site wherever guests are, anticipate their needs with grab-and-go options, and position your food and beverage service at the center of every event.[dt_divider style="thick" /]Contact us today to learn more about how our food and beverage mobility solutions can help your guests make lasting memories!